"Friendship is born at that moment when one person says to another, 'What! You too? I thought I was the only one.'" ~ C. S. Lewis

Wednesday, July 28, 2010

Oh yes, Retail Wednesday for YOU!

Hi there my lovelies! I hope you are having a WONDERFUL summer! Mine has been going pretty well. I am still dying to tell you all about Polaris, but every moment has been filled with school prep. Good heavens, I never guessed a syllabus would take SO long to put together.

But I'm nearly done with that and then I will tell you ALL about it :D

And also, that Super Sister Celebration is coming up. Naomi and I have to decide when we want to start it. Soon, though. Probably next week. :) *tease tease*

Now, on to the AWARDS!

DENSEST CUSTOMER AWARD:

Warning: This story will make just as much sense as this picture:

A woman wanted to return a yoga kit that she had received as a gift. It did not have one of our stickers on it and she had no receipt. When the cashier rang it through as a no-receipt-return it came up $14.

This is when I got called...

Woman: He said it was $14, but there's one sitting on a cart over there for $19. I want $19 for it.

Me: I'm sorry, without a receipt it will ring up the last lowest price. Apparently this went on some sort of special. Without a receipt I can only give you the price it rings up.

Woman: But they're exactly the same thing. I want $19 back.

Me: I don't know why it's ringing up differently, but it is. It might look the same, but it might not be. All I know is that without a receipt I can only give you whatever it rings up.

Woman's friend: I just bought it last week. The price would have changed since then?

Me: I don't know. But without a receipt I don't have any proof of what you paid for it. It's like if you were returning a book that had been 30% off. Without a receipt you would get the sale price.

Woman and friend: Well, yeah.

Me: So this one is coming up the last price and that's all I can give you without a receipt.

Woman and friend: That doesn't make any sense.

Me: That's the policy at almost any store. Without a receipt they will only give you the lowest sale price for it.

Woman: But you have it right out there for $19. It doesn't make any sense that you're only going to give me $14.

Me: You don't have your receipt. I can only give you what it rings up. This doesn't even have one of our stickers on it. There is nothing here to show that you paid more than $14 for it.

Woman: It doesn't make any sense. Can you just scan one of the other ones so you can give me the $19?

Woman's friend: I'll go get it. (she does)

Me: This has a different sku on it. I can't just scan this one instead.

Woman: Well, you're just going to put it back on the shelf and sell it for $19.

Me: No, we have to take it back and make a new sticker for it. If this sku is for $14 then, that's what the sticker will be made for.

Woman: So, what, it's a different sku number?

Me: (didn't I just say that?) Yes. It's a completely different barcode number. Besides, it doesn't matter. This is the one you're returning and this one rings up $14. Without a receipt I can't change it.

Woman: That doesn't make any sense.

Woman's friend: No, it doesn't, but just take the $14. This is ridiculous.

Woman: Fine. I guess I'll take it. I don't need it, because I already have one. But it doesn't make any sense.

Me: (YOU don't make any sense!)



Lady, yoga is supposed to relax you, not make you crazy!

.... later when I made a replacement sticker for it, it came up ... $14. Yup. I'm kinda hoping she comes back and sees it.


OVER EXAGGERATION AWARD:

Customer complained that the ladies room was "absolutely disgusting. There was no toilet paper, no paper towels and someone was trying to change a baby. It's disgusting." (not the baby, but the bathroom. [just wanted to clarify there {at least I THINK it was that way }])

I went in. No one is in there. There are four dollar sized pieces of toilet paper on the floor and one stall is out of toilet paper. Ummmm.... Do they think we won't clean unless it sounds like the toilet apocalypse has come?


SO DISGUSTING I THINK I MIGHT BARF, BUT IT WAS TOO BIZARRE NOT TO SHARE AWARD:

When I invented this award way back HERE I never thought I would have a story to rival that one. I really wish I DIDN'T have a story to rival that one. Alas, it was not to be.

A in the cafe turned to D and said, "A guy just walked into the supply closet"

D thought she meant walked into as in bumped into the door. Not actually opened it and went inside, so he didn't do anything until he saw that guy coming out.

The guy had a rather ... pickled aroma, an unsteady gait and a large wet stain on the front of his pants. He then left the store and wandered out into the mall.

A and D were now very scared. They crossed over to the supply closet and opened it to find...

Yes.

A puddle on the floor.

Ewwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwww.

Of course, who gets to mop it up?

*sigh*

So D calls security to tell them that there is a man wandering around who apparently can't tell a closet from a restroom.
Did I mention eeeeeeeewwwwwwwwwwwwwwwwwwwwwwwwwwwww!!!!!!!!!


Witty Coworker Award:

J comes up to me. "Did you see the twins over there" she whispers, jerking her head toward the coffee shop.

In 2 chairs that are cattycorner to each other against a pole there are 2 teenage boys. Identical twins. Wearing identical shirts and pants. Reading identical books.

J grins. "For a minute I thought I was in the Matrix!"

hehehehehehe! I love our geekiness :D


And can I just say how amazed I am that icanhascheezburger.com has a picture for nearly every single occasion?! I heart them

3 comments:

aLmYbNeNr said...

Thanks to you, I'm FINALLY checking out icanhazcheezburger!! Hilarious!

And my fave award out of those would have to be the Densest Customer Award. And by fave award, I mean I would totally slap the hell out of them award. Srsly?!!?!

Jemi Fraser said...

Ewwwwwww! Yuck!

Some people don't have a clue about retail do they? :)

Joan Crawford said...

God love ya for having the patience to not start "slow talking" at the idiot customers! Also, it's so cute you say "cattycorner"! I've only ever heard kittycorner.