"Friendship is born at that moment when one person says to another, 'What! You too? I thought I was the only one.'" ~ C. S. Lewis

Wednesday, May 12, 2010

It's a Retail Wednesday Post!


This will be a short post. I took Friday off for the epic NY trip and then yesterday came down with some sort of stomach bug and so I lost 2 whole days of retail insanity. *sigh*

I am feeling better now and I figure a short post is better than none, amiright?

Idiotic Customer Award:

A woman came in looking for The Very Lonely Firefly by Eric Carle. We had a few copies in stock, but the batteries had worn out and so the little lights didn't flicker anymore. A customer approached coworker A to address the problem.

Lady: These don't work anymore.

A: If you would like we can order you a brand new copy and have it shipped for free right to your house.

Lady: Can't you just replace the batteries in one of these?

A: I'm sorry, we don't have those kind of batteries here.

Lady: Well, go to a store and buy them and bring them back here and replace it for me.

A: We can't really do that. Like I said I can order it for you.

Lady: Well, I have the book at home and the batteries don't work in that one either.

A: You could buy replacement batteries instead of a whole new book.

Lady: I tried that and it isn't working.

A: I'm not understanding what you want.

Lady: I want you to buy batteries and put them in here so I can be sure that they work before I buy a new one.

A: ...


Most Annoying Award:

We have a regular customer. He is an older man and comes in pretty much every day, but rarely buys much. About six months ago he randomly called me ReeBee. I didn't even know he was talking to me at first and he repeated it until I turned around. He said, "Does anybody ever call you that?" I said, "No, I don't really like nicknames. I prefer to be called Rebecca." He nodded his head and I thought that would be the end of that.

Wrong.

Since then he's gone out of his way to call me ReeBee every time he sees me. Usually it's just "Hey there, ReeBee, how are you?" and I nod and smile a tight lipped smile.

But then Monday just took the cake. He was actually looking for a book. In the less than 5 minutes it took me to find it for him he managed to call me ReeBee about thirty or forty times. This is how the conversation went.

"Hey there, ReeBee. How are you today, ReeBee? I'm looking for this book, ReeBee. Do you think you have it, ReeBee?"

"It looks like we might."

"Well, ReeBee, if there's anyone, ReeBee, that can find this book, it will be you, ReeBee."

"Here you go."

"Thanks, ReeBee. ReeBee, that's great. You actually have the book, ReeBee."

AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAGFHGGGGHGHGHGHGHGHGH

It makes me so angry!

And in case any of you are getting any ideas, I'm totally unfollowing anyone that calls me that EVER. Plus, I will blow up the earth. Just sayin'


Strangest Topic Award:

A woman came up to the information desk.

Woman: Excuse me. Where would I find books on the best cemeteries?

Me: I don't think I've seen something like that. Let me check. Nothing comes up. What exactly do you mean? Like the best places to be buried or cemeteries that are good places to go visit, like historical cemeteries?

Woman: No, just like the top 100 cemeteries.

Me: Nothing comes up.

Woman: Well, there should be. I guess I'm going to have to write it. (laughs maniacally and leaves)
Upon seeing the glint in her eyes and hearing the maniacal laughter, Wendy knew that Muffin had finally snapped.

Me - totally wigged out.

(P.S. I actually like going through old cemeteries. Here's a picture that I took of one my brother, Dave, found in the woods. But she was so vague! and weird!)

And that's it for this week. Next week I'm on vacation, so unless some really crazy stuff happens in the three days before I leave, it's going to be a retro or missed week. Just to warn you so you can prepare yourself.

20 comments:

Rae said...

Working with the public can be interesting to say the least! It's a shame that a few inconsiderate people can ruin it for everyone! Hope you're feeling better!

Mia said...

OMG, that graveyard request was weird. What if she meant top 100 graveyards to hide the bodies??


I'm going to missya when you're on vacation but I'm sure you'll have good stories to tell so I'll let you go ;~)

Falen said...

sooo if she bought new batteries for her book and they didn't work, why would she think that buying new batteries for another would?

Laura Marcella said...

OMG this post makes me so glad I don't work in retail anymore! But then again, it is always good for a laugh!

Have an awesome vacation!

AchingHope said...

Stop, stop... You're making me laugh and that's bad for my throat... Ahahahahahaha... Creepy Graveyard lady!! ANd the whole battery thing, um, what??

lemaniesunshine said...

I love cemetarys! I think they're so peaceful. Maybe that's me.

Talli Roland said...

I love your retail Wednesday posts. I used to work in customer service and I can totally relate!

SonshineMusic i.e. Rebecca T. said...

@Rae: Definitely interesting, whatever else, at least my job is NOT boring.

@Mia: Ooh... one of us needs to write a story about a woman looking for a graveyard to hide bodies in. :D

@Falen: Exactly. I don't know. People are weird.

@Laura: yes, it is always good for a laugh. But I don't think I'll miss it too much when I move on to another career.

@AchingHope: mwa hahahaha! I can make you laugh from how many states away?

@lemaniesunshine: Cemeteries are cool.

@Talli: Glad you like it. Yeah, I think that's the thing - that almost everyone has worked somewhere where they can relate to the idea, even if not the exact incident :)

Palindrome said...

That battery lady is high maintenence. You should have asked her if she wanted you to wipe her butt just to make sure you know how to wipe your own. er...yeah...

I once had a guy ask me for "killer books" with "less words" (than the one's I was recommending) and proceed to ask me out in the middle of a sentence. "So this book looks, do you wanna go out sometime, interesting but too long."

Jemi Fraser said...

Why do annoying people think they're funny? They never are. *sigh*

aLmYbNeNr said...

Omg, I am SO sorry you had to deal with that horrific nickname.

P.S. - I won the cute girl, green owl and I named her Sage. She went on a trip with me to all of the fun Longaberger basket places in Ohio and I did the traveling gnome thing..she is in like 99.9% of the pictures and they are so funny...at least, I amuse myself LOL...still working on finals but as soon as I have a blog post up with the pics I will send you the link!

Tahereh said...

LOL i love this idea!! sorry you had to experience all the awkwardness, but somehow it paid off, no?

because VOILA! a blog post!

hehe.

heart you!

SonshineMusic i.e. Rebecca T. said...

@Palindrome: ah hahahahahahahahahahaha! I've never been asked out (yet) but that sounds so awkward! And what on earth does "killer books" mean? Good books? Books about killers? Books on how to kill?

@Jemi: I know, they really, really aren't :)

@aLmYbNeNr: Ah! I just figured out your screen name! Good gravy, I'm a little slow sometimes. Yeah! Glad you got the owl and I'll love to see the pics once you get them up :)

@Tahereh: That's what I figure - this isn't annoyance, this is BLOG POST MATERIAL! :)

aLmYbNeNr said...

LOL I was wondering when someone would comment on the screen name! ;)

ElvishVampireHobbit94 said...

Reebee *giggles* Reebee. that is just plain weird.

As for teh cemetery lady - that is beyond creepy but you have to love that she said she would have to write it. If there is something you want to read but it is not yet in existence, write it yourself. Even if it is cemeteries...

ElvishVampireHobbit94 said...

Reebee *giggles* Reebee. that is just plain weird.

As for teh cemetery lady - that is beyond creepy but you have to love that she said she would have to write it. If there is something you want to read but it is not yet in existence, write it yourself. Even if it is cemeteries...

JW said...

This reminds me of livejournal's "customer's suck" forum: http://community.livejournal.com/customerssuck/

I like your blog, Rebecca!

SonshineMusic i.e. Rebecca T. said...

@ElvishVampireHobbit94: You're repeating yourself again, my dear :P

And obviously, if a book doesn't exist, you must write it yourself!

@JW: I'll have to go check it out! Thanks for stopping by :)

Palindrome said...

I assumed he meant thriller/suspense/horror books so I was showing him some of my favorite and then he was like, "do you have anything with less...how do I say this...words?"

That's exactly what I want to date: a man who can't read a long "killer" book.

And I just kind of laughed when he asked me out. "ah...ha...haha...no. No." Awkward pause from him while I'm shaking my head. "Thanks though!" And then I backed away slowly always facing him...

Jessica said...

Once again these customers come when I am not there!!!! This made your sickly manager smile...Have a safe vacation!