And now it's time for the post you've all been waiting for... (and by all I mean my sister, of course)... the First Weekly Retail Wednesday Blog!
Wherein I share with you the quirks, idiocy and downright insanity of working in retail! ::loud cheering commences::
Award for the Strangest Topic: The customer that asked me where the books on Antique Construction Equipment were.
Whoa! This picture came up when I Googled "strange" - 1st picture too!
Antique Construction Equipment? Is there a market for those things? I never knew! Guess I can get rid of those old pavers, bulldozers and bucket trucks that have been piling up behind my house!
Award for Most Idiotic Customer: Woman who CLIMBED up the shelves to reach a book on the top shelf. When I asked her not to stand on the shelves, because they are only held up by small metal pins, she responded (in a muttered voice) "I'm only 100 lbs and she tells me I'm gonna collapse the shelf."
(to myself I think... I kind of wish those shelves had collapsed and EVERY BOOK HAD FALLEN ON YOUR HEAD!)
Under this mound is a 100 lb. woman begging for my forgiveness >:)
Densest Customer Award: Looking for books on social work. I tell her I've looked that topic up for people before and we don't carry anything. She tells me to use this keyword, then that keyword, then a combination of the keywords. I patiently do, showing her that each time nothing comes up. Reiterate that I have looked this up for people before and have never been able to find something under that keyword. She will need a title or more specific information. She asks me 5 more times to try looking it up, then spends half an hour browsing the computer herself, asks another employee (who immediately asks me if I've seen anything - that made me laugh because she got so annoyed) and still cannot find anything. Hmmmm... I've been working here for almost 4 years, maybe I know more than you!
See, you as the customer know one block's worth of knowledge about what we carry.
I, as the employee, know the entire giant block's worth of knowledge about what we carry. Let us compare...
Most Annoying Award: (This belongs to those things that customers do over and over that drive me absolutely batty.) Customer is using the computer. I approach and ask if there is anything I can help them with. Customer says no in a definitive tone. I begin to walk away and the customer yells after me, "Where are the books like this?" I turn around to see the customer gesturing wildly at the computer screen. I then spend the next ten minutes helping the customer that did NOT need my help.
Can they give me one of these buttons to make the customer disappear?
Tune in next week to see what new and interesting things people in retail will throw my way!